Returns

 

We have introduced a new and more seamless way of returns! Click here.

If you have already generated a return label previously and are unable to access it, send us an email and we'll take care of it.

Follow the directions below, return your items and place a new order if you want the exchanged items quicker. We will refund within 7-10 days of receiving your item.

Feel free to reach out to us at hey@wearmandala.com if you have any questions!


1. Enter your order number and zip code used for shipping. and select the item(s) you want to exchange.

2. Select the item(s) you want to exchange and select the reason for return/exchange. If you are returning/exchanging more than 1 item, make sure you select them all.

Click on Next Step.

3. You will be brought to the below page which will list your Estimated Refund.

If you are simply returning (not exchanging) your order click on confirm.

If you are requesting an exchange there is an additional step to complete below before clicking on confirm.

4. Check the box where it says "Is this an exchange?" and let us know what you would like instead. Click on Complete Return and you're all done!

5. Only for returning exchanged orders - If you are returning an exchanged order the Refund Estimate will be $0 as we do not charge for exchanges. Simply complete the return as stated above and send us an email!